Privacy Policy

Last Updated: May 13, 2026

At Freaky Chimp, we value the trust you place in us. This Privacy Policy describes how Freaky Chimp ("we", "us", or "our") collects, uses, and shares your information when you visit freakychimp.com or use our services and applications.

1. Information We Collect

We collect information to provide better services and improve your experience on our platform.

• Direct Information: Name, email address, phone number, and vendor/business details during registration.
• Transaction Data: Booking details, payment information, and invoices processed through secure third-party payment gateways.
• Usage Data: IP addresses, browser details, device identifiers, and analytics information for performance and security improvements.

2. How We Use Your Information

• Facilitate bookings between customers and vendors
• Process payments and generate invoices
• Send updates, notifications, and promotional communications
• Improve platform functionality and user experience
• Maintain platform security and prevent fraud

3. Sharing Your Information

We do not sell your personal data. Information may only be shared in the following circumstances:

• Between Users & Vendors: Necessary contact details shared to fulfill bookings.
• Service Providers: Trusted third parties including payment processors, hosting providers, and analytics services.
• Legal Requirements: If required by law or to protect our rights, users, and platform security.

4. Data Security

We implement industry-standard security measures including SSL encryption and secure infrastructure to protect your personal information. However, no online transmission or storage method is completely secure, and absolute security cannot be guaranteed.

5. Cookies

We use cookies and similar technologies to remember user preferences, improve performance, analyze traffic, and enhance your browsing experience. You may disable cookies through your browser settings, though some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to access, update, correct, or delete your personal data. To exercise your rights or make a privacy-related request, contact us at privacy@freakychimp.com.

By using Freaky Chimp, you agree to the terms outlined in this Privacy Policy.